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Rosetta Stone is dedicated to helping customers succeed and get the most value from our language-learning product offerings. Should you have questions or issues, we provide several self-help resources or you may contact our expert-level customer support.

  • See if your question is explained in the Documentation for your product.

    Our Online User's Guide provides a comprehensive overview of our product; how to get started and utilize the many available tools and configuration options provided to assist you in optimizing your language-learning experience. The Course Content provides a listing of the content for each screen and can be useful to better understand the language coverage found within each level.

  • See if your question is covered in our list of Frequently Asked Questions (FAQs).

    These FAQs represent the most common questions handled by our Product Support personnel regarding the use of Rosetta Stone.

  • Verify that your computer meets all the necessary System Requirements.

    Often issues can arise if your computer does not meet the minimum hardware requirements for running Rosetta Stone or does not have required components or accessories available. Our System Check functionality verifies if your system is ready to run Rosetta Stone.

If you have remaining questions, please refer to your additional support options.